Live FAQs

Live Chat FAQ

Clicking through our website, did you notice the box in the bottom right-hand corner that says “We’re Online” or “Need help? Ask now!”? That’s a Live Chat; you can speak with an agent from our clinic whenever you need assistance or have a question about the site. One of our trained representatives will respond within 24 hours.

Generally, our agents responded within moments during their open office hours, but here at DPMC, we know how valuable your time is. So we have gathered a list of the most frequently asked question we received on the Live Chats and compiled the questions into this blog. This way we can hopefully get you your answer right away, without having to type out a question and wait for a response from the chat agent.

Q: Where are you located?
A: You can find us at 450 Lincoln ST #201 
Denver, CO 80203. Half way between 4th and 5th.

Q: Are the visits covered by insurance?
A: Unfortunately, we out of network for all insurances.

Q: Are you accepting new patients?
A: If you are seeking a pain management doctor, we would be glad to speak with you to see if you may be a candidate for an initial consultation. To get in contact with us directly, please click here, and call the number listed on the screen.

Q: Do I Qualify for pain management?
A: You must be seen on a monthly basis. Patients under 31 years of age must additionally provide medical records. Not sure if you qualify? Call us with any questions at (720) 410-5714


Of course, never hesitate to ask an agent any other questions you may have. Our agents will do their very best to answer all your questions to the best of our knowledge. For additional FAQ and information about pain management, click here.